A

customer centric designer with 2+ years of experience in digital product design and management, specialising in creating solutions across web, mobile, and tablet platforms. Prior to transitioning into design, I've worked in retail fashion, startups, and sales, gaining 10+ years experience in understanding customers needs through empathy, which I now apply to create innovative and effective design solutions.

My diverse background allows me to deeply understand user needs and bridge the gap between those needs and business objective. I’m passionate about creating products that resonate with users while delivering measurable results for businesses.

Collaboration and continuous learning are central to my approach. Whether brainstorming with teams or solving complex design challenges, I always strive to bring empathy, creativity, and a growth mindset to everything I do.

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EXPERIENCE

IT Specialist+Analyst - March 2024-Now

Better Giving Partnership (givto.org)

Junior Product Owner - September 2023-2024

Digital Career Academy

UX/UI Designer - Bootcamp - March 2020-2022

Interaction Design Foundation + Memorisely

SKILLS

Design

Market research, User Interviews,
Information architecture, User-flows, User Journey, Wireframing, Prototyping, Usability Testing, Product design, Interface and Interaction Design, Accessibility

Core Competence

Product Development & Management, 
Product strategy,  Product Life-cycle Management, Agile Project Management & Scrum Methodologies, Requirements Analysis & Road-mapping, User Experience Design & Usability, User Metrics & Data Analysis, Stakeholder Management

Tools

Figma, Maze, Webflow, Hotjar, Miro, Jira, Photoshop, Pixelmator, Web Google Analytic, MS Suits.

Tech

Visual studio, Github, Wordpress, Webflow, Framer, Squarespace, HTML, CSS, JavaScript.

EDUCATION

Birkbeck -University of London ,UK (2016)

Bachelor of Science in Business

CURRENTLY LEARNING

Reading

Designing experience

By J. Robert Rossman and Mathew D. Duerden

The Experience Economy

By Joseph Pine II and James H.Gilmore

Courses

Service design - How to Design Integrated Service Experience

@ Interaction Design Foundation (IXDF)

Human-Computer Interaction: HCI

@ Interaction Design Foundation (IXDF)