Technology/AI Adoption Officer - July 2025-Now
Digital & Innovation Westminster City Council (WCC)
Jonathan
Alalade
Technology/AI Adoption
Officer
Officer
A
customer centric designer with 2+ years of experience in digital product design and management, specialising in creating solutions across web, mobile, and tablet platforms. Prior to transitioning into design, I've worked in retail fashion, startups, and sales, gaining 10+ years experience in understanding customers needs through empathy, which I now apply to create innovative and effective design solutions.
My diverse background allows me to deeply understand user needs and bridge the gap between those needs and business objective. I’m passionate about creating products that resonate with users while delivering measurable results for businesses.
Collaboration and continuous learning are central to my approach. Whether brainstorming with teams or solving complex design challenges, I always strive to bring empathy, creativity, and a growth mindset to everything I do.
Experience
IT Specialist+Analyst - March 2024-Now
Better Giving Partnership (givto.org)
Junior Product Owner - September 2023-2024
Digital Career Academy
UX/UI Designer - Bootcamp - March 2020-2022
Interaction Design Foundation + Memorisely
Skill
Design
Market research, User Interviews, Information architecture, User-flows, User Journey, Wireframing, Prototyping, Usability Testing, Product design, Interface and Interaction Design, Accessibility
Core Competence
Product Development & Management, Product strategy, Product Life-cycle Management, Agile Project Management & Scrum Methodologies, Requirements Analysis & Road-mapping, User Experience Design & Usability, User Metrics & Data Analysis, Stakeholder Management
Tools
Figma, Maze, Webflow, Hotjar, Miro, Jira, Photoshop, Pixelmator, Web Google Analytic, MS365.
Tech
Visual studio, Github, Wordpress, Webflow, Framer, Squarespace, HTML, CSS, JavaScript.
EDUCATION
Bachelor of Science in Business
Bachelor of Science in Business
Bachelor of Science in Business
Bachelor of Science in Business
Bachelor of Science in Business
Bachelor of Science in Business
Bachelor of Science in Business
Bachelor of Science in Business
CURRENTLY LEARNING
Reading
Designing experience
By J. Robert Rossman and Mathew D. Duerden
The Experience Economy
By Joseph Pine II and James H.Gilmore
Courses
Service design - How to Design Integrated Service
@ Interaction Design Foundation (IXDF)
Human-Computer Interaction: HCI
@ Interaction Design Foundation (IXDF)
2025,
JONATHAN ALALADE
LINKEDIN